Your site is down. We start within the hour.
Not sure yet? Get a free diagnosis →
What we see every week
Simple on purpose
Tell us what happened
One short form: your site URL and what you're seeing. Your account is created instantly — no password, no project brief, no bidding.
We restore service first
A senior engineer takes your site to the front of the line, backup-first. Priority one is getting you back online — root cause comes right after.
You get the full story
A plain-English writeup: what broke, what we changed, and how to stop it happening again. Yours to keep.
Flat price, agreed before any work starts.
- Front-of-the-line priority, same-day restore
- Restore to working, then root-cause
- A writeup + how to prevent a repeat
- Fixed same day, or your money back
Before you ask
How fast can you fix my WordPress site?
Emergency Rescue starts within the hour during business hours, and most sites are restored the same day. That's an explicit promise: fixed same day, or your money back.
How much does emergency WordPress support cost?
A flat $499 — agreed before any work starts. No hourly meter, no scoping delay, no surprise invoice. If the diagnosis shows something genuinely bigger, you get a clear quote first and you decide.
Do you need my hosting password?
Usually not. Our Mend Connect plugin creates a secure, revocable connection with no shared passwords — and anything sensitive goes through an encrypted one-time link, never plain email or chat.
What if you can't fix it?
Then you don't pay. Every paid fix is backed by a money-back guarantee.
Is this a real person or an AI?
A senior engineer with decades of production experience runs every rescue, using AI tooling where it makes diagnosis faster. A human is accountable for your site, start to finish.
Free step-by-step guides
Ready when you are.
Tell us what's going on. A senior engineer takes it from there — diagnosis is free.
Start your fix